Banking-Grade Encryption
All data transmitted between your device and the ov98 platform is protected by 256-bit SSL encryption — the same standard used by international financial institutions to secure transactions.
Data Not Sold to Third Parties
Ov98 never sells, rents, or trades members' personal information to any third party for marketing purposes without your explicit consent.
Full Control in Your Hands
You have the right to access, correct, or request the deletion of your personal data at any time. ov98 respects these rights and makes the process straightforward through customer support.
Secure Data Storage
Your data is stored on secured servers with strict access controls, at-rest encryption, and regular backups to ensure security and availability.
Legal Compliance
Ov98 complies with applicable data protection legislation. We only disclose member data to authorities when required by applicable law.
Flexible Communication Options
You may choose to receive or opt out of marketing communications from ov98 at any time through your account settings or by contacting our support team.
Important Note: This Privacy Policy describes the privacy practices of ov98 ("we", "Platform"). By using the ov98 platform, you agree to the collection and use of information as described in this document.
1 Information We Collect
Ov98 collects various types of information from its members to ensure the platform runs smoothly, transactions are processed securely, and the user experience can be continuously improved. The following are the categories of information we collect:
| Data Category | Data Examples | Purpose of Collection |
|---|---|---|
| Identification Information | Full name, date of birth, identification card number | Identity verification (KYC), account security |
| Contact Information | Email address, phone number | Communications, account verification, support |
| Financial Information | Bank account number, e-wallet, transaction records | Processing deposits and withdrawals |
| Usage Data | Game history, preferences, and access times | Service improvement, personalization |
| Technical Data | IP address, browser type, operating system | Security, technical troubleshooting |
All information you provide during registration and the KYC process is collected directly from you. Usage and technical data are collected automatically when you use the ov98 platform.
2 How We Use Your Information
Ov98 uses the information collected for lawful and clearly defined purposes. We do not use your data for any purpose other than those stated below:
- Account Management: Creating, maintaining, and protecting your account on the ov98 platform.
- Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely.
- Identity Verification (KYC): Ensuring compliance with anti-money laundering (AML) and know your customer (KYC) requirements.
- Platform Improvement: Analyzing usage patterns to improve user experience, platform speed, and usability.
- Service Communications: Sending important notifications related to your account, transactions, and policy changes.
- Marketing (with consent): Sending promotional information, bonus offers, and the latest ov98 updates — only if you have consented to receive them.
- Security & Fraud Prevention: Detecting and preventing suspicious activity, fraud, or platform abuse.
- Legal Compliance: Meeting legal obligations and the requirements of applicable regulatory authorities.
3 Legal Basis for Data Processing
Ov98 processes your personal data on the following lawful bases, depending on the type of information and purpose of processing:
- Contract Performance: Processing required to provide ov98 services to you as a registered member.
- Legal Obligations: Processing required to comply with applicable laws, including KYC and AML requirements.
- Legitimate Interests: Processing for security purposes, fraud prevention, and platform improvement that does not affect your rights.
- Consent: Processing for marketing purposes, where you have provided explicit consent that may be withdrawn at any time.
4 Information Sharing
Ov98 takes a strict and careful approach to sharing member information. We only share data in the following situations:
- Trusted Service Providers: ov98 works with a select group of third-party service providers — including payment providers, cloud services, and game providers — who help us operate the platform. All partners are bound by strict confidentiality agreements and may only use your data for specified purposes.
- Legal Requirements: ov98 may disclose information to government authorities, regulatory bodies, or law enforcement when required by applicable law.
- Security Protection: In cases of fraud, platform abuse, or serious security threats, ov98 may share the necessary information to address the situation.
OV98 never sell, rent, or trade members' personal information to advertisers, marketing companies, or any third party for commercial purposes without your explicit consent.
5 Cookies & Tracking Technologies
The ov98 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform operates at its best.
- Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Used to gather insights on how members use the platform, helping us identify areas for improvement.
- Functional Cookies: Saving your preferences such as language, display theme, and account settings for your convenience.
- Marketing Cookies: Used with your consent to display content and offers relevant to your interests.
You can manage or block cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the ov98 platform.
6 Data Storage & Retention Period
Ov98 retains your personal data for as long as your account is active and for the period required after account closure, in accordance with legal and legitimate operational requirements.
- Active account data is retained for as long as your account remains active on the ov98 platform.
- Financial transaction records are retained for the minimum period required by applicable AML and financial reporting regulations — typically 5 to 7 years.
- Customer support communication data is retained for a period of 3 years for reference and service improvement purposes.
- Once the retention period ends, your data will be securely deleted or anonymised.
All data is stored in a protected environment with strict access controls. Only authorised ov98 staff have access to member personal data, and all access is logged and monitored.
7 Data Security
Ov98 continuously invests in technical and organizational security measures to protect members' personal data from unauthorized access, disclosure, alteration, or destruction.
- Encryption in Transit: All communications between your device and the ov98 platform are protected by 256-bit SSL/TLS encryption.
- Encryption of Stored Data: Sensitive data stored in the ov98 database is protected by additional encryption.
- Access Controls: A role-based access control (RBAC) system ensures that only authorised personnel can access member data.
- Two-Factor Authentication: ov98 provides a 2FA option to add an extra layer of security to your account.
- Continuous Monitoring: The ov98 system is continuously monitored to detect any suspicious activity or attempted security breaches.
- Regular Security Audits: ov98 undergoes periodic independent security audits conducted by third-party experts.
While ov98 takes all reasonable security measures, no system can be guaranteed 100% secure. In the event of a significant data breach, ov98 will notify affected members and the relevant authorities as required by law.
8 Your Rights as a Member
As an ov98 member, you have the following rights regarding your personal data. ov98 is committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, please contact the ov98 support team via live chat within the platform. ov98 will process your request within a reasonable timeframe, no later than 30 working days.
9 Children's Privacy
The ov98 platform is not designed or intended for use by individuals under the age of 18. ov98 does not knowingly collect or process personal information from minors.
If ov98 discovers that a person under the age of 18 has provided personal information to us, we will promptly take steps to delete that information and close the account in question. If you are aware that a minor has registered at ov98, please contact our support team immediately.
10 Links to Other Sites
The ov98 platform may contain links to third-party websites or services in certain contexts. The ov98 Privacy Policy applies solely to the ov98 platform.
Ov98 is not responsible for the privacy practices of any external websites or services that may be accessed through such links. We encourage you to read the privacy policy of every website you visit.
11 Privacy Policy Amendments
Ov98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological improvements. Any amendments will be posted on this page with an updated revision date.
For significant amendments, ov98 will endeavour to notify members in advance via registered email or in-platform notification. Continued use of the ov98 platform after amendments are published constitutes acceptance of the updated terms.
This Privacy Policy was last updated on 1 January 2026. We recommend checking this page periodically.
12 Contact Us
If you have any questions, concerns, or requests regarding the ov98 Privacy Policy or how we handle your personal data, please contact us through the following channels:
- Live Chat: Available 24/7 directly within the ov98 platform — the fastest way to get a response.
- Support Email: [email protected] — for more detailed written enquiries.
The ov98 data protection team will handle every inquiry seriously and respond within a reasonable timeframe, typically within 3 to 5 business days.
To view the full platform terms of use, please refer to ov98 Terms and Conditions. For information on responsible gaming, visit the Responsible Gaming.